Privacy Policy

Introduction

This Privacy Policy describes how MotionLab Cork (MotionLab Cork Limited) collects, uses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and handling your data responsibly. We believe transparency is essential, and we want you to understand how your information is used to provide and improve our educational resources on visual effects, particle system design, compositing workflows, and motion graphics training.

Information We Collect

We collect various types of information to enhance your experience and provide our services effectively:

• Personal Information: When you contact us, register for courses, or subscribe to our resources, we collect information such as your name, email address, phone number, and professional background.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, device type, browser, and IP address.
• Cookie Data: We use cookies and similar tracking technologies to remember preferences, analyze site performance, and improve user experience.
• Communication Records: When you email us or use contact forms, we retain records of your inquiries and our responses.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: We process data when you explicitly agree, such as subscribing to newsletters or accepting cookies.
• Legitimate Interest: We use data to improve our services, ensure website security, and conduct analytics for business purposes.
• Legal Obligation: We may process information to comply with Irish and European legal requirements, including tax and record-keeping obligations.
• Contract Performance: We process data necessary to fulfill educational services and training programs you request.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our educational resources and motion graphics training courses
• Responding to your inquiries and providing customer support
• Sending newsletters, updates, and promotional content (with your consent)
• Analyzing website usage to optimize user experience and identify trends in visual effects education
• Ensuring website security and preventing fraud
• Complying with legal obligations and resolving disputes
• Personalizing content recommendations based on your interests in compositing, color grading, or particle systems

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Here are our specific retention periods:

• Contact Form Messages: Retained for up to 24 months after your last interaction, unless you request deletion sooner.
• Analytics and Cookie Data: Retained for up to 12-14 months to track website performance and user behavior patterns.
• Server Logs: Retained for up to 12 months for security and troubleshooting purposes.
• Course Registration Information: Retained for the duration of your enrollment plus 36 months for educational record purposes.
• Newsletter Subscribers: Retained until you unsubscribe, after which deletion occurs within 30 days.

If you wish to delete your data earlier, please contact us and we will comply with your request within 30 days, unless legal obligations require us to retain it longer.

Your Rights

Under Irish and European data protection law, you have the following rights regarding your personal information:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You can request your data in a structured, commonly used format.
• Right to Object: You can object to certain types of processing, including marketing communications.
• Right to Lodge a Complaint: You can submit a complaint to the Data Protection Commission (Ireland’s supervisory authority).

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for longer periods). You can control cookie settings through your browser preferences and can opt out of certain types of cookies. However, disabling cookies may affect functionality and the personalization of content related to visual effects training and motion graphics resources. For detailed information about cookies used on our website, please refer to our Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure server protocols, access controls, and regular security audits. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.

Third-Party Sharing

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your data with:

• Service providers who assist with hosting, analytics, and email delivery
• Legal authorities when required by law or to protect our rights
• Business partners for joint educational initiatives (with your consent)

All third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes specified.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this document. Your continued use of our website and services following any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.